Open for call or pickup Monday through Friday - 9:00 am to 5:00 pm Closed Saturday and Sunday
CURBSIDE PICKUP FAQ
How do I place a pickup order? You can order over the phone or online. If you want to call, please have your library card or ID number ready - there will be about a 30 minute wait until the order is ready. To reserve online, visit our catalog and log in using your library card number and select your items - we will call you when your reserves are ready for pickup. When you arrive to pick up your order, call and let us know you are in the parking lot and we will bring the items out to your car. Please have your library card or photo ID with you for confirmation.
How many items can I request at pickup? While the library is operating under pickup, orders will be limited to 15 items per household. This helps us ensure that we can cycle materials in a reasonable time frame while maintaining cleanliness standards.
What if I don't know what books I want? You can browse our entire library catalog and check a book's availability there. Additionally, we are offering a sample option where you can request a genre or author you like and be provided a sample based on your choice.
What if I don't want my books or I've already read them? If you are not happy with your current selection, please return unwanted materials to the book drop and place a different order. All new orders can expect up to a 30 minute wait.
How do I check out movies? You can request available movies during this time. All movies will be due back 1 week from checkout and will be limited to 4 movies per household.
Can I get a new card via curbside? Please call during operating hours to request a new card. Bring a photo ID and mailed proof of address to the pickup area. A member of our staff will verify your papers and bring an application. New cards will be issued via mail once applications have been processed, typically within 1 to 2 weeks.
Feel free to call us with any other questions or concerns you may have.
Phone Fax Email Address
(205) 274 - 7641 (205) 274 - 7643 firstname.lastname@example.org 221 2nd Street S Oneonta, AL 35121