FAQ

Oneonta Public Library Frequently Asked Questions

221 2nd Street South, Oneonta, AL (205) 274-7641     e-mail: opl.webdivas@gmail.com
 
HOURS:
MONDAY & THURSDAY 9-7
TUESDAY & WEDNESDAY 9-5
SATURDAY 9-2  
CLOSED SUNDAY
 
PATRON REGISTRATION POLICY
Oneonta Public Library will serve all residents of Blount County, persons working in Blount County and others from the surrounding area who are frequently in our county.
A patron will be asked to complete a membership application form (see end of FAQ or page 13 of Policy Manual).  A staff member must witness the signature on the application form.  If any changes are made in this information, the library must be notified.  Proof of identification consists of a picture ID and one other form of proof of current mailing address. 
A parent or guardian’s signature will be required for persons age 17 and under who apply for a library card. 
Cards will be classified as inactive if not used within a 2-year period.  Cards will expire every 3 years.  Cards not used within a 5-year period will be purged from our files.  Records of patrons with outstanding fines and/or materials not returned will be kept on record.
Each person will be responsible for materials checked out on that individual borrower’s card.  If a card is lost or stolen it must be reported immediately.
A replacement library card will be required at a cost of $3.00 if the card is lost, stolen, or becomes unreadable by the computer.
The Librarian may deny service to any person for failure to return borrowed items or refusal to pay fines, for destruction of library property, or for objectionable conduct in the library.
All circulation records and registration information are confidential and will be surrendered only by a court order.
CIRCULATION POLICY
Two items may be checked out the first time.  After that, a limit of 15 items may be checked out on a card, which may include up to two (2) DVD/Blu-Rays and up to four (4) audio books.
A limit of books may be placed on certain subject areas, especially if in high demand.
Books are checked out for a two-week period and may be renewed if no reserves or request are on the item.  A book may not be renewed more than twice. Audio books are checked out for a two-week period and may be renewed once.  DVDs and Blu-Rays are checked out for a one week period and may NOT be renewed.
Books may be renewed by phone or on-line through our on-line catalog.  The patron’s bar code number and the bar code of the item(s) to be renewed must be given.
A limit of 5 items may be placed on request at any one time.
OVERDUES, FINES, CHARGES
Library materials will not be checked out if patron fines/fees exceed $10.
Items placed in Book Drop after the close of the day will be considered returned on the next business day.

Late Charges:

Books: 15 cents per day up to $5.00
Reserve Books: 50 cents per day up to $10.00
Audio Books: 50 cents per day up to $10.00
DVD/Blu-Ray: 50 cents per day up to $10.00

Fees:
Audio Books, DVDs, Blu-Rays returned in book drop:  $1.00 per item
Audio Books, DVDs, Blu-Rays returned in need of cleaning:    $1.00 per item
DAMAGED OR LOST MATERIALS

Patrons having lost or damaged books and/or library materials shall be charged the current retail replacement price plus a $5.00 library processing fee.

Broken DVD/Blu-ray cases:    $2.00              Torn page:   $1.00

Missing DVD/Blu-ray cases:   $5.00              Book pocket:   $1.00 

Damaged Audio CD:   $10.00                         Missing Barcode:  $2.00

Broken Audio cases:  $2.50                           Damaged Book covers:   $2.00                                                

Current bindery fee will be charged for rebinding books.
Overdue notices will begin after materials are one week late.
A second overdue notice will be sent after materials are 2 weeks late.
Materials will be classified as lost after they are 5 weeks late.  A final overdue notice (bill) will be sent at this time.
COMPUTER USE/INTERNET POLICY
Oneonta Public Library is dedicated to providing the community with a wide variety of information on all topics. In keeping with the mission and vision of the Library, free limited use of the Internet is available to all library users, upon signature of the “Acceptable Internet Use Policy” agreement.
The Internet, as an information resource, enables the Library to provide information beyond the confines of its own collection. It allows access to ideas, information and commentary from around the globe. Currently, however, it is an unregulated medium. As such, while it offers access to a wealth of material that is personally, professionally, and culturally enriching to individuals of all ages, it also enables access to some material that may be offensive, disturbing and/or illegal.
Library employees may provide basic introductory training concerning Internet or personal computer use as time permits but do not provide in-depth internet assistance. Staff can locate books and other library resources dealing with computer-related topics and can provide referrals to area computer classes.
FILTERING
The library offers controlled access to the internet. Commercially available filtering software has been installed on all computers with the intent of preventing access to visual materials of an obscene or sexually explicit nature.  Adults use the internet at their own discretion, and the library has no control over and is not responsible for the content on the internet. Not all sites provide accurate, complete, or current information. Some internet sites provide information that a user might find controversial or inappropriate. We encourage our patrons to be sensitive to the fact that they are in a public setting.
The library also prohibits users from accessing chat rooms and social networking sites such as My Space and Facebook.  All patrons using the internet must sign the Internet Users Agreement before use.  Patrons under the age of 17 must have a parent or guardian sign the agreement.  Children under the age of 12 must have a parent or guardian present while using computers.
The library cannot guarantee the effectiveness of the software in use, nor can the library be responsible for any failure on the part of the software to filter offensive or inappropriate materials. The library is also not responsible for the inadvertent restriction of access to desirable, necessary or appropriate information that may result from use of the filtering software. With or without filtering software, children who use the internet without parental guidance may encounter material that is beyond their maturity level or otherwise unsuitable. We strongly urge parents to discuss the use of the internet with their children, to determine its most appropriate use.
As with other library materials, restriction of a child’s access to the internet is the responsibility of the parent/legal guardian. Parents or guardians, not the library or its staff, are responsible for the internet information selected and/or accessed by their child/children.
COMPUTER USE
Internet access will not be used for illegal activity, to access illegal materials, to access sexually explicit materials or to access materials which by local community standards would be obscene.
Library staff may limit use of computer equipment which has been purchased from grant funds, according to the terms or intent of the grant agreement.
Installation, downloading, or modification of software is prohibited.
Users will respect copyright laws and licensing agreements.
Users will not make any attempt to gain unauthorized access to restricted files or networks, or to damage or modify computer equipment or software.
Prompt payment is required by users who incur charges for printing or other authorized fees.
Terminals will not be “reserved.”
Access sessions will be limited to sixty minutes, unless otherwise     authorized by the Librarian in Charge.  Access sessions are limited to a maximum of 2 hours in length with a 30-minute timeout period between sessions. During the timeout period the user is denied access to library computers except for the “catalog and database only” workstations.
Users must end their session and leave the terminal when asked to do so by authorized Library staff.
Upon completion of an Internet access session, a user may be required to wait 30 minutes before signing up for another session.
The number of access sessions available per day, per user, may be established by the Librarian in Charge: such limitations will be dependent on facility-specific demand in order to provide access for the majority of users.
Users will respect the privacy of other users, and will refrain from attempting to view or read material being used by others.
By mutual agreement, two persons may share one access session as long as their behavior or conversation does not disturb other users or Library staff.
COMPUTER USE TERMINATION
When a library employee observes that a user has failed to comply with the Library Internet policy, they are authorized to terminate that users access session or to prohibit that user from future sessions for up to two weeks from the date of informing the user of that action. After a meeting with the Library Director, the customer may be permanently barred from Internet access from the library.
Internet users whose access session has been terminated or prohibited will be given information concerning the process to protest the action and/or request that Internet access privileges be reinstated.
First inappropriate behavior incident shall result in termination of the session and formal warning. Note is placed in user’s personal library account.
Second inappropriate behavior incident shall result in termination of the session and prohibition of access to library computers for two weeks. This incident will be noted in user’s personal library account. The patron must make an appointment with the Library Director to request a hearing to reinstate computer privileges.
This meeting will determine whether access to the Internet will be reinstated or permanently denied.
Circulation Procedure - Patron Handout
Patrons will be asked to complete a membership application form.  A staff member must witness signature on form. If any changes are made in this information, Library must be notified. Proof of identification and residency will be required.
Your new OPL card will be mailed to your mailing address. Any card returned to our library will be cancelled.
Children may have their own library card.  A parent or guardian’s signature will be required for persons age 17 and under.
Children aged 6 and under must be accompanied by a responsible adult (aged 18 or older) at ALL times while in the library. The library cannot assume responsibility for the safety of young children. Children aged 7 through ten must have a responsible adult present inside the library. All patrons will be expected to display appropriate behavior, conducive to maintaining a peaceful atmosphere while in the building. PARENTS AND CAREGIVERS ARE RESPONSIBLE FOR THE ACTIONS AND SAFETY OF CHILDREN VISITING THE LIBRARY.  LIBRARY STAFF ARE NOT RESPONSIBLE.
Each patron is responsible for materials checked out on that individual’s borrower card. If a card is lost or stolen it must be reported immediately.
A replacement card will be required at a cost of $3.00 if a card becomes lost, stolen, or becomes unreadable by computer.
Two items may be checked out the first time on a new patron card. After that a limit of 15 items may be checked out on a card, which may include up to two (2) DVDs/Blu-Rays and up to four (4) audio books.
Books are checked out for a two-week period and may be renewed if no reserves or requests (holds) are placed on the item.
Books may be renewed by phone or on-line through our on-line catalog. The patron’s barcode number and the barcode of item(s) to be renewed must be given.
Patrons having lost or damaged books and/or library materials shall be charged current retail replacement price plus a $5.00 library-processing fee.
DVDs/Blu-Rays are checked out to patrons aged 16 and older for 1 week with no renewals. Only 4 DVDs/Blu-Rays may be checked out on a borrower’s card. DVDs/Blu-Rays must be returned to the Main Desk. A fine of $1.00 per item will be charged if DVDs/Blu-Rays is placed in book return. A fee of $1.00 will be charged for DVDs/Blu-Rays in need of cleaning.
Audio books are checked out to patrons aged 16 and older and may be renewed one time only. Only four (4) audio books may be checked out on a borrower’s card. Audio books must be returned to the Main Desk. A fine of $1.00 per item will be charged if audio books are placed in book return. A fee of $1.00 will be charged for audio books in need of cleaning.
Overdue notices will begin after materials are one week late.
A limit of 5 items may be placed on request (hold) at any one time.
The Librarian may deny service to any person for failure to return borrowed items, or refusal to pay fines, for destruction of property, or objectionable conduct in the library.
All circulation records and registration information are confidential and will be surrendered only by court order.
Application for Membership (.pdf)